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FREQUENTLY ASKED QUESTIONS

Find answers to some of our most frequently asked questions by clicking the questions below.

NEW FACILIY FAQS

Why is CCC moving? 

  • We want to provide a space that is more accommodating and inclusive for ALL of the families that we serve.
  • The current facility does not meet the needs of the families that we serve and would take a significant investment to renovate.
  • We have met with multiple contractors over the years and confirmed we were not able to expand at our current facility.

What was wrong with the current building?

  • In June 2021, we surveyed families to ask for their feedback on CCC’s current facility. Their responses confirmed that the building and location does not meet the needs of the families we serve.
  • Built in 1885, the current facility has significant ongoing maintenance costs and is not energy efficient.
  • Issues that have been brought to our attention by the people we serve: 
  • Parking is very limited and there is no room for expansion. 
  • Not ADA compliant: with multiple levels, not all accessible via elevator, it is challenging for those with mobility issues to navigate the building.
  • Small rooms aren’t large enough to accommodate big groups of people. 
  • Outdoor space for programs and activities is extremely limited. 
  • Confusing building layout and office vs. program space.
  • Small rooms make large programs difficult
  • Program space is spread throughout the building and intermingled with office space
  • No greenspace for onsite activities

Where is CCC moving to? 

  • With approval from its Board of Directors, CCC has purchased a building at:
  • 5701 Greendale Road, Johnston, IA 50131
  • Because we serve all families in the state, it’s important that we stay central to the families that we serve in Iowa.
  • CCC staff plan to be in the building by January 4, 2022.

What are the benefits of the new location?

  • Accessibility for all with a fully ADA compliant facility
  • Centrally located in Iowa, easy to find and right off I80
  • Family-friendly neighborhood with nearby amenities, including parks, restaurants, grocery stores, a ChildServe campus
  • Ample parking spaces
  • Plenty of space for indoor and outdoor programs and activities
  • Clearly identified spaces and entrances for programs and offices
  • Room for growth and expansion of programs
  • Structurally newer, more energy efficient facility that’s more cost effective to manage. This means more of our funding goes directly toward programs.
  • Opportunity for new and improved CCC Celebration Garden

Will you save the bricks from the CCC Celebration Garden?

  • Yes, we will remove and keep the bricks from our Celebration Garden.
  • We will have some form of Celebration Garden at our new location.
  • If we do not reuse the bricks (if the Celebration Garden takes on a new structure), we will return them to families.

What’s happening to the current building? 

  • The current building is being purchased by another organization.
  • The sale of the building is expected to close on December 20, 2021.

What about events for the rest of the year?

  • Programs will continue as planned through the end of the year at existing facility.
  • Should anything change, families and volunteers will be notified immediately.

What renovations are planned for the new building? 

  • Our hope is to continue enhancing and improving the facility, which may include:
  • Renovations and modernizations to interior and exterior design
  • Even more program space, including a large multi-purpose room for programs and events
  • Outdoor covered patio or pavilion for gatherings
  • Accessible playground

CHILDREN'S CANCER CONNECTION FAQS

  • How are children and families referred to your programs?

    We serve children diagnosed, treated or living in Iowa and their families. We get most of our referrals from Blank Children’s Hospital in Des Moines and the University of Iowa Stead Family Children’s Hospital in Iowa City. However, many of the children are referred to us through friends and family who are already familiar with our organization. We currently serve more than 700 children and their families throughout the state.

  • How are your programs funded?

    We are a statewide 501(c)3, nonprofit organization with our office located in Des Moines. We do not have any national affiliations and do not receive any federal or state money, nor are we a United Way agency. We host special events throughout the year to raise funds, and we rely on contributions from corporations, foundations and individuals to support our programs and services. Individuals may donate money through their employer’s charitable giving program by recognizing Children’s Cancer Connection as a “donor choice.” If you’re interested in becoming a sponsor of an event, please contact us at development@ChildrensCancerConnection.org or 515-243-6239.

  • What do your programs cost?

    We support the entire family through the entire journey by providing services at little-to-no cost for families. No one is ever turned away because of financial consideration.

  • Can my child still participate once they are off treatment?

    Yes, absolutely. We recognize the importance of staying connected to others on or off treatment and regardless of treatment outcome. The Entire Family. The Entire Journey.

  • Do you do background checks on volunteers and staff?

    Yes, we conduct background checks for every individual who signs up to volunteer or work with Children’s Cancer Connection. These background checks are completed every year for both new and returning staff, and files are kept from previous camp years.
    We use VeriFirst Background Screening, LLC, a consumer-reporting agency that provides Consumer Reports and Investigative Consumer Reports. VeriFirst is recommended by the COCA-I organization, which helps ensure we’re following the best practices to maintain our accreditation.
    When a background check is returned, the appropriate CCC staff member, along with the Volunteer Coordinator and CEO, view the report to see if any red flags appeared. If anything comes up regarding a criminal history specifically with children, the applicant is automatically denied and is not able to volunteer with CCC.

  • What is the significance of the Camp Heart Connection rainbow logo?

    John Cornish’s little brother, Danny, was five years old when he lost his battle with cancer in 1987. John said, “Cancer doesn’t just hurt the person with the disease, it hurts the whole family.” Before he died, Danny painted a picture of a bright rainbow surrounded by sunlight with a heart at its center. He said it was for all his family and friends who brought sunshine, rainbows and love to him during his illness. To this day, Danny’s colorful design signifies the philosophy of Camp Heart Connection.

  • We've moved. Who do I contact to update my information?

    We want to stay connected with you! Send us your updated information at info@childrenscancerconnection.org

Have a question that wasn’t answered here? Email us at Info@ChildrensCancerConnection.org.